Returns & Exchanges

At Rocky Mountain Soap, we stand behind the purity and performance of our natural products. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our natural beauty experts via email or our online portal with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring the product is at least half-full to qualify for a refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our workshop receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.